I've previously written about the first two parts of the exam treatment planning process.
Now the we know where the patient is starting from, and where they want to go, we now begin to plan how we can get from one to the other.
This is really the first time we should begin to think about procedures. And it is important that we don't exclude procedures just because we cannot personally do them, or because they are a bit scary.
If we have questioned the patient enough, there should only be a few ways to achieve the outcome. The difficulty is that often what is required to achieve an outcome may not suit the patient. The most common reasons the patient may not wish to undergo procedures necessary to achieve a goal is;
In most cases, cost is by far the biggest brake on treatment.
One thing that is learnt with hard experience is to not try to reduce cost by reducing the necessary steps to achieve a goal. If a goal cannot be achieved in the patient's budget, then it is better to help the patient adjust to a lesser outcome before you start.
The patient will often expect the same outcome even if you compromise the treatment, which results in a far higher risk of dissatisfaction. Or as the famous saying goes;
Modify the mouth, or modify the mind.
Since cost is a common restraint, there are multiple ways to help modify treatment to meet a budget.
Or we may use composite veneers instead of ceramic.
It is important that you don't fall in love with a treatment and want to do it more than the patient does. This can cause multiple problems down the track, particularly if things go wrong.
Be very frank about risks and things that could go wrong. Sometimes when I teach, younger dentists ask me "what if the patient decides to not go ahead with it once they hear all the risks?". That's the whole point isn't it? If the patient does not want to do treatment once they hear the risks, that's why we do informed consent.
The ability to quickly juggle through multiple procedures to find a combination that suits the patient requires a knowledge of many procedures. So even if you don't want to do some of the specialty procedures, its still worth knowing about them so that you know what your specialists can do if you need to refer cases out.
Don't be afraid to say no. Often it is tempting to want to take on every patient. However, over time you will learn it is better to sit around doing nothing, than to have a patient that talked you into a compromised plan, complaining incessantly that it's not as good as the uncompromised plan.
This particular part of treatment planning, working out how you get a patient from what they have, to what they want, is by far the most difficult part of dentistry. Mentally it is far harder than any procedure. Like a procedure it takes practice and you continually improve throughout your life. So don't be upset if you stumble from time to time. Keep trying.
To Read The Tripod of Treatment Planning Part 1 click here.
To Read The Tripod of Treatment Planning Part 2 click here.
Dr Lincoln Harris has been completely focused on excellence and quality from the beginning of his career as a dentist. He established the first private dental practice in Bargara – Harris Dental Boutique in 2000. Since graduation he has trained extensively in Aesthetic Implant Techniques and Full Mouth Rehabilitation to attain immense skill and knowledge. With his vast dental knowledge Dr Harris coaches and trains dentists from all over the world on complex aesthetic dentistry, surgical techniques and business management. Dr Harris is the founder of RIPE. Restorative Implant Practice Excellence: Full Protocol group an international forum of over 70,000 members worldwide. The purpose of the group is to share information and excellence in the dental industry. He has also lectured in multiple cities throughout Australia, North America, Asia, Singapore, United Kingdom and Europe.